Commission Terms of Service

Please review the terms of service outlined below. By commissioning me, you confirm that you have both read and agreed to these terms:

1. General Overview

• I, the artist, retain full image copyright to the produced work

• I, the artist, reserve the right to refuse a commission request

• Payment must be in USD and must be conducted through PayPal

• Workflow will vary depending on complexity of the artwork

• Refunds will not be given once the client has approved of the initial sketch/design

• The client has reviewed the website, www.mdntmenagerie.com, under the ‘Commission Information’ tab, and has selected the type of artwork they would like based on the current available commission types (i.e. Pet Portraits, Profile Pictures, etc.)

2. Usage and Copyright

• I, the artist, doing business as and using the pseudonyms ‘Bee’, ‘Bee Carmine’, and/or ‘The Midnight Menagerie’, respectfully, hereto referred to as ‘the artist’, retain the image rights to the completed artwork:

• Commissions depicting any form of copywrighted material is exempt from the above statement, such as in the case of 'fan characters'

• I, th artist, reserve the right to post the completed image on my social media, unless otherwise requested by the client 

• I, the artist, reserve the right to use the completed artwork as an example piece for future commissions

• I, the artist, reserve the right to include the completed artwork in current and future portfolios

• The client retains the rights to characters and concepts of their own creation

• The client may not use any aspect of the commission for commercial purposes

• The client may not claim ownership of any aspect of the commission 

• The client may not alter, repurpose, or reference any aspect of the commission

• The client may post the completed artwork to their social media, so long as my information is given in said post

• The client may make copies of the completed artwork for personal and non commercial use only 

• The client acknowledges that I, the artist, will sign the completed commission and that removal/willful tampering of said signature is considered copyright infringement (inclusion of signature depends on type of artwork)

3. Payment and Refund Policy

• Payment must be given in USD

• Payment will be conducted through PayPal or Venmo exclusively

• 50% of the full cost of the commission must be given before or after the initial sketch/design has been produced

• The remaining 50% must be paid upon receipt of the finished commission 

• Prices are non-negotiable

• The client may not send payment before it has been requested

• Refunds will not be given after work has begun and the upfront cost of 50% has been issued

• Refunds are negotiable on a case-by-case basis

4. Workflow and Revisions 

• The timeframe for completion of a single commission will vary

• A general timeframe will be given after the client and the artist have agreed upon the details of the commission

• Artwork will be completed within the expected timeframe to the best of the artist's ability

• If delays occur, the client will be notified ASAP

• After the client and the artist have agreed upon the details of the commission, the client will receive a sketch/loose design and be prompted for approval:

• If the client approves of the initial sketch, work on the completed artwork will begin

• If the client does not approve of the initial sketch, edits may be requested until the client is satisfied

• Edits may not be requested once the initial sketch has been approved

• Edits requested to aspects of the artwork that were previously approved will incur additional fees

• The client may request to receive frequent updates on their commission, however this will not be given unless requested

• Updates or work in progress images shared with the client will be watermarked

• Sketches and updates may not be shared on the clients social media

5. Delivery

• For traditional mediums:

  • Shipment and delivery of the finished artwork will incur additional fees

  • The finished artwork will not ship with insurance unless otherwise requested

  • Request for mail insurance will incur additional fees 

  • Once the artwork has been mailed, an approximate delivery date will be given

  • The approximated delivery date is not guaranteed 

  • Once the artwork has been mailed, the artist is no longer liable for damages that shipping may cause

  • The finished artwork will ship with as much packing material as possible - i.e. bubble wrap, packing peanuts, cardboard/chipboard, etc. - when applicable

  • Shipment of the completed artwork is limited to the United States and Canada

  • A high resolution digital copy of the completed artwork may be requested

  • The full list of terms provided will also apply to digital copies

• For digital mediums:

  • Completed commissions will be sent via client email

  • Unless otherwise requested, digital files will be sent as a PDF

  • The client may request multiple copies of the completed artwork under different file names (i.e. PNG, JPEG, etc.)

  • The full list of terms provided will also apply to commissions made using digital mediums

Thank you for your interest in commissioning me! If you have any questions, please do not hesitate to contact me at; spectralbee343@gmail.com